Call Center Sales Manager
Company: RIVO Holdings, LLC
Location: San Diego
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Company Description RIVO has
built success in Sales by promoting from within. Now, we’re
breaking tradition to welcome an experienced Call Center Sales
leader from outside our organization! We’re looking for a
passionate, driven, and results-focused Call Center Sales Manager
who thrives on helping others succeed and developing entry-level
sales agents into top performers—a true leader. At RIVO, competence
is a must—but attitude is everything! We value servant leadership,
open communication, collaboration, accountability, and a genuine
desire to coach and inspire. This is more than managing—it’s an
opportunity to lead with purpose and make an impact on our growing
organization. If you’re passionate about building strong teams and
leading others to success—we want to hear from you! Who We’re
Looking For: High-energy, passionate leader who helps others grow.
Servant leader —collaborative and team-focused. Results-driven with
relentless commitment to goals. Resilient and adaptable in a
fast-paced environment. Motivator who inspires through continuous
coaching and development. Comfortable leveraging data and KPIs to
drive performance and continuous improvement. What We Offer:
Competitive Pay: Strong base salary plus uncapped bonus potential!
Strong Foundation: Inherit an experienced team and proven
processes—no need to start from scratch. Comprehensive Training:
Agents complete 4 weeks of training before joining your team, so
you can concentrate on coaching and results. Supportive Culture: A
collaborative, high-energy culture where your impact is recognized,
accountability is valued, and innovation thrive. Career Growth:
Professional development and leadership training opportunities.
Stability & Growth: A well-established company with a track record
of success and expansion. Job Description What You'll Do: Lead and
inspire a high-performing sales team to consistently exceed quotas.
Establish clear goals, track KPIs, and implement data-driven
strategies for success. Coach and develop team members through call
monitoring, one-on-one sessions, and group training. Analyze
performance metrics to identify trends, optimize processes, and
drive results. Partner with QA and Training teams to maintain
quality, compliance, and continuous agent development. Collaborate
cross-functionally to align sales initiatives and enhance overall
performance. Support onboarding and training for new hires while
upholding company standards. Provide senior leadership with regular
reports on KPIs, goal attainment, and team performance.
Qualifications What You Bring: 5 years proven success meeting or
exceeding sales targets in a Call Center or Telesales environment,
including 2 years in a leadership or training role. Demonstrated
success in developing high-performing teams through leadership and
development. Skilled in training negotiation, closing techniques,
and consultative selling strategies. Strong ability to leverage
KPIs and performance data to drive continuous improvement.
Familiarity with CRM systems and Microsoft Office Suite; experience
with Five9 and proprietary CRM platforms is a plus. Additional
Information At RIVO, you will find we recognize hard work and
performance, foster a culture of growth, and encourage
collaboration across departments. We value the unique skills and
experiences that each employee brings to the table, recognizing
that this diversity strengthens our company and helps us fulfill
our core values: Respect, Integrity, Value, and Opportunity . If
you share these same values and are eager to grow both personally
and professionally, we encourage you to explore opportunities with
us and apply today to join our dynamic team! Company Benefits
Optimal Work-Life Balance: Benefit from a schedule with no evening
or weekend work – enjoy your weekends for relaxation and personal
time Childcare & Family Support: Receive up to $5,000 annually in
childcare reimbursement to ease the balancing act of work and
family & Exclusive access to comprehensive fertility treatment
coverage to financially support your family-building journey Stay
Fit for Free: Join our FREE weekly group workouts and keep your
health and energy levels at their peak Company Events & Social
Hours: Enjoy regular happy hours and company-wide events to
celebrate achievements and build community with fellow employees
Padres Tickets: Catch a Padres game with exclusive access to season
long raffle drawings in the RIVO ticket section. Go Padres! Daily
Perks: Savor FREE coffee, energy drinks, and snacks – fueling your
productivity and satisfaction! Parking & Commute Made Easy: Say
goodbye to commuting hassles and high gas prices – enjoy a
company-paid parking or MTS pass Dedication Incentives: Opportunity
to earn more money with our perfect attendance incentive – your
dedication and reliability deserve recognition Generous Time Off:
Recharge and live your best life with company paid holidays and PTO
each year Comprehensive Health Coverage: Benefit from medical,
dental, and vision plans with a 70/30 cost share—because your
well-being is our priority Secure Your Future: Take advantage of
our 401(k) plan with employer matching to invest in your future
with confidence We offer a comprehensive compensation and benefits
package where you will be rewarded based on your performance and
recognized for the value you bring to the business. For this role,
compensation includes a competitive base salary and variable
incentive opportunities tied to performance. A reasonable estimate
of the annual on-target earnings (OTE) for this job is $70,000 to
$150,000. Individual compensation within these ranges takes into
account a wide range of factors considered in making decisions,
including but not limited to education, experience and training,
licensure and certifications, knowledge and skill sets, and other
business and organizational needs. RIVO Holdings, LLC is an equal
opportunity employer, and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex (including pregnancy, sexual orientation, or gender
identity), national origin, citizenship status, disability, age (40
years old or older) and genetic information (including family
medical history), past or present military or veteran status, or
any other characteristic protected by applicable law.
Keywords: RIVO Holdings, LLC, Laguna Beach , Call Center Sales Manager, Sales , San Diego, California
