House Person (Housekeeper) @ Riviera Beach and Spa Resort
Company: Diamond Resorts International
Location: Capistrano Beach
Posted on: October 8, 2021
Under general supervision the House Person will performs guests
service needs, linen delivery/stocking, trash pick up, guest room
deliveries and cleaning tasks in public areas and other locations
assigned in accordance with Company policies and procedures,
federal, state, and local authority guidelines ensuring a clean,
sanitary and inviting resort for all guests.
ESSENTIAL JOB FUNCTIONS
Assists with carpet cleaning and deep cleaning of suites, as
Maintains stock of laundry and storage areas; organized and
Provides assistance to guest requests or concerns, may require
esclation to management.
Completes all in-house laundry for the resort to include stock,
deliver and gathering of linens.
Assists in maintaining a safe work environment for all team
members and guests through visual inspection of common area(s)
Reports all maintenance deficiencies to the Engineering
department providing work order submitted into the Asgard
system. Written work orders where Asgard is
Maintains daily log of duties performed during the course of
Delivers items as required to guest suite per QA (Quality
Picks up trash and ensures recepticles are clean at all
Provides assistance as required to all members, owners and
guests per QA standards.
Performs duties as assigned.
Cleans rooms on occasion when business volumes
Completes all required company trainings and compliance courses
Adheres to company standards and maintains compliance with all
policies and procedures.
Performs other related duties as assigned.
- This position does not include any supervisory
LICENSE & CERTIFICATIONS
SKILLS & ABILITIES
This position requires the capability to understand and follow
both oral and written directions as well as knowledge and usage of
correct business English and office practices. Must be able
to communicate effectively with others, analyze and resolve
problems, maintain effective working relationships, and interact
successfully with internal and external
Specific skills and abilities include, but are not limited to
Excellent customer service skills.
Ability to take initiative and effectively adapt to
Recognizes an emergency situation and takes
Able to establish and maintain a cooperative working
Able to use sound judgment; work independently, with minimal
Able to perform a variety of duties, often
changing from one task to another of a different nature, with
impending deadlines and/or established
Performs well with frequent interruptions and/or
Please note that
Hilton Grand Vacations (HGV) acquired Diamond Resorts International
(DRI) as of August 02, 2021. If you apply to work at a
Diamond Resorts company you will be an applicant of a subsidiary of
HGV. A transition to HGV will occur as we integrate technology,
systems and branding but it will take time until our separate
operating systems, employment policies and benefits are fully
integrated. As a result, for a period of time, employees will
receive correspondence and messaging from Diamond Resorts as well
as from HGV and related entities.
Keywords: Diamond Resorts International, Laguna Beach , House Person (Housekeeper) @ Riviera Beach and Spa Resort, Other , Capistrano Beach, California
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