Company: Diamond Resorts International
Location: Capistrano Beach
Posted on: October 8, 2021
the Tour Guide-CA is responsible for introducing membership in The
Club exchange program in a professional and ethical manner through
a structured tour and accompanying exchange program sales
Takes prospective members on a
tour of resort sites to introduce them to Diamond Resorts
Sells The Club exchange product
in a professional and ethical manner.
Maintains a professional
relationship with members, owners, and guests to develop trust and
commitment towards the Company and The Club product.
Encourages participation in The
Club exchange membership program.
Completes all required Company
trainings and compliance courses as assigned.
Adheres to Company standards and
maintains compliance with all policies and procedures.
Performs other related duties as
SKILLS & ABILITIES
This position requires the
capability to understand and follow both oral and written
directions as well as knowledge and usage of correct business
English and office practices. Must be able to communicate
effectively with others, analyze and resolve problems, maintain
effective working relationships, and interact successfully with
internal and external customers.
Specific skills and abilities
include, but are not limited to the following:
Ability to conduct oneself in a
professional, ethical, and unbiased manner at all
Able to clearly explain the
product and sales contract.
Ability to operate general
office machinery (i.e. computer, copy machine, fax machine,
Computer proficiency in
Microsoft Word, Excel and Outlook.
Excellent customer service
Proficient in time management;
the ability to organize and manage multiple
Ability to take initiative and
effectively adapt to changes.
Able to establish and maintain a
cooperative working relation.
Performs well with frequent
interruptions and/or distractions.
Basic math skills.
Please note that Hilton Grand Vacations (HGV)
acquired Diamond Resorts International (DRI) as of August 02,
2021. If you apply to work at a Diamond Resorts company you
will be an applicant of a subsidiary of HGV. A transition to HGV
will occur as we integrate technology, systems and branding but it
will take time until our separate operating systems, employment
policies and benefits are fully integrated. As a result, for a
period of time, employees will receive correspondence and messaging
from Diamond Resorts as well as from HGV and related
Keywords: Diamond Resorts International, Laguna Beach , Tour Guide-CA, Other , Capistrano Beach, California
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