Coord-Marketing - The Ritz-Carlton, Laguna Niguel (140021TR)
Location: Dana Point
Posted on: July 18, 2021
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton, Laguna Niguel, located at One Ritz-Carlton Drive,
Dana Point, CA, 92629 currently has the following opportunity:
Coord-Marketing (140021TR): Promote awareness of brand image
internally and externally. Use sales techniques that maximize
revenue while maintaining existing guest loyalty to Marriott.
Recognize opportunities to up-sell the customer and sell
enhancements to create a better Marriott experience or event.
Encourage guests or callers to purchase or schedule preview package
sales/tours. Explain details and requirements related to attending
a sales presentation to potential owners. Verify that individuals
meet eligibility requirements for preview package sales/tours prior
to scheduling a tour for a Marriott vacation club property.
Determine and give complimentaries to guests as gifts for their
patronage (e.g., rewards points, show tickets). Answer guest
questions about property facilities/services. Receive, record, and
relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests' service needs; thank guests with
genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Comply with
quality assurance expectations and standards. Stand, sit, or walk
for an extended period of time. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
We invite you to learn more about this position and apply at:
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: , Laguna Beach , Coord-Marketing - The Ritz-Carlton, Laguna Niguel (140021TR), Other , Dana Point, California
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