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Medical Assistant (MA Front/Back), San Juan Capistrano - FT/D (10hr)

Company: MEMORIAL HEALTH SERVICES
Location: La Quinta
Posted on: May 25, 2019

Job Description:

Back Office Responsibilities:

  • Meet ambulatory Medical Assistant clinical competencies.
  • Perform clinical procedures under supervision of Provider or licensed nurse.
  • Perform the patient rooming process: interview patient and measure vital signs.
  • Maintain effective and organized systems to ensure:
    • Timely patient flow.
    • Rooms stocked with adequate supplies.
    • Maintain instruments.
    • Ensure all related reports and information are available in the Electronic Health Record.
    • Maintenance of all logs and required checks.
    • Provide instructions to patients as ordered/instructed by Provider.
    • Implement orders and treatment plan components as directed by Provider and licensed care team member(s).
    • Ensure documentation is complete, accurate and timely; reflecting patients' plan of care.
    • Implement a teaching plan with patient, family and/or caregiver(s) as necessary.
    • Demonstrates continued development of clinical expertise, current knowledge of healthcare trends, and education related to clinical ambulatory practice.
    • Participate in processes that improve standards of care and practice in the delivery of ambulatory clinical care.
    • Adhere to all organizational policies and procedures.
    • Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.
    • "Other duties as assigned".Front Office Responsibilities:
      • Greet patients upon arrival and departure/checkout
      • Maintain knowledge of insurance requirements including patient financial obligations.
      • Accurately verify patient registration data. Verify insurance eligibility prior to patient visit, collect and receipt payments accurately; following through with all charges. Produce error-free batches which includes counting and balancing in agreement with EHR.
      • Scanning & faxing patient information using the two patient identifiers.
      • Demonstrate proficiency in computer management system.
      • Ensure patient areas are safe, clear and free from hazards.
      • Knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data and utilizing proper visit types.
      • Confirm and/or reschedule all appointments as directed. Reschedule any bumped appointments. Process: kept, cancelled, no show and rescheduled appointments per protocol.
      • Assist new patients with Patient Information Forms.
      • Ensure pre-arrival patient process is complete.
      • Monitor lobby for prolonged patient waiting by notifying appropriate party (patient/provider/nurse) when extended waiting time occurs. Communicate any and all delays to patients and offer alternatives when necessary. Notify management of patient issues.
      • Adhere to Simply Better methodology.Qualifications: Experience:One (1) year medical office and clinical experience in an ambulatory care environment requiredEducation:High School graduate or equivalent required; Certificate from Accredited Medical Assistant Program required; Phlebotomy Certification preferred; BLS for Healthcare Provider required.

Keywords: MEMORIAL HEALTH SERVICES, Laguna Beach , Medical Assistant (MA Front/Back), San Juan Capistrano - FT/D (10hr), Healthcare , La Quinta, California

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