Advice RN - Nurse Advice Call Center
Company: Providence
Location: Pomona
Posted on: July 16, 2025
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Job Description:
Description Under the direction of the Supervisor/Manager, this
position is responsible for triaging incoming calls, assessing
needs and providing appropriate healthcare options including
facilitating referral to primary providers, health care facilities
and community resources. In addition, this position will be
responsible for educating the caller regarding immediate health
care advice, possible health related risks, as well as
wellness/prevention behaviors and opportunities. Providence
caregivers are not simply valued – they’re invaluable. Join our
team at Providence Medical Foundation and thrive in our culture of
patient-focused, whole-person care built on understanding,
commitment, and mutual respect. Your voice matters here, because we
know that to inspire and retain the best people, we must empower
them. Required qualifications: - Graduate of an accredited school
of nursing. - California Registered Nurse License upon hire. - Case
management or acute care experience in a healthcare setting. - 2
years of Acute or ambulatory nursing experience. Preferred
qualifications: - Bachelor’s Degree in Nursing or related field. -
2 years of Case management or acute care experience in a healthcare
setting. - 7 years of Acute or ambulatory nursing experience. Why
Join Providence? Our best-in-class benefits are uniquely designed
to support you and your family in staying well, growing
professionally, and achieving financial security. We take care of
you, so you can focus on delivering our Mission of caring for
everyone, especially the most vulnerable in our communities. About
Providence At Providence, our strength lies in Our Promise of “Know
me, care for me, ease my way.” Working at our family of
organizations means that regardless of your role, we’ll walk
alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. The amounts listed
are the base pay range; additional compensation may be available
for this role, such as shift differentials, standby/on-call,
overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a
retirement 401(k) Savings Plan with employer matching, health care
benefits (medical, dental, vision), life insurance, disability
insurance, time off benefits (paid parental leave, vacations,
holidays, health issues), voluntary benefits, well-being resources
and much more. Learn more at providence.jobs/benefits. About the
Team Providence Clinical Network (PCN) is a service line within
Providence serving patients across seven states with quality,
compassionate, coordinated care. Collectively, our medical groups
and affiliate practices are the third largest group in the country
with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN
is comprised of Providence Medical Group in Alaska, Washington,
Montana and Oregon; Swedish Medical Group in Washington’s greater
Puget Sound area, Pacific Medical Centers in western Washington;
Kadlec in southeast Washington; Providence’s St. John’s Medical
Foundation in Southern California; Providence Medical Institute in
Southern California; Providence Facey Medical Foundation in
Southern California; Providence Medical Foundation in Northern and
Southern California; and Covenant Medical Group and Covenant Health
Partners in west Texas and eastern New Mexico. Providence is proud
to be an Equal Opportunity Employer. We are committed to the
principle that every workforce member has the right to work in
surroundings that are free from all forms of unlawful
discrimination and harassment on the basis of race, color, gender,
disability, veteran, military status, religion, age, creed,
national origin, sexual identity or expression, sexual orientation,
marital status, genetic information, or any other basis prohibited
by local, state, or federal law. We believe diversity makes us
stronger, so we are dedicated to shaping an inclusive workforce,
learning from each other, and creating equal opportunities for
advancement. Requsition ID: 375353 Company: Providence Jobs Job
Category: Clinical Administration Job Function: Clinical Support
Job Schedule: Part time Job Shift: Evening Career Track: Nursing
Department: 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES
Address: CA Brea 955 W Imperial Hwy Work Location: St Jude Heritage
Medical Grp-W Imperial Hwy Brea Workplace Type: Hybrid Pay Range:
$47.33 - $73.48 The amounts listed are the base pay range;
additional compensation may be available for this role, such as
shift differentials, standby/on-call, overtime, premiums, extra
shift incentives, or bonus opportunities. PandoLogic.
Category:Healthcare, Keywords:Call Center Nurse, Location:Pomona,
CA-91769
Keywords: Providence, Laguna Beach , Advice RN - Nurse Advice Call Center, Healthcare , Pomona, California
