Legal Administrative Assistant - Receptionist

Company: Law Office of Susan A. Katzen
Location: Newport Beach
Posted on: May 27, 2023

Job Description:

We are a Trust, Estates, and Special Needs law firm located in Newport Beach that is seeking a positive and compassionate full-time Legal Administrative Assistant/Receptionist.

In this role, you will take control of the front-end client experience by being the firm's first point of contact. This position will handle important administrative duties related to the direct attorney and staff support, customer service, and client retention. We need an individual who is a team player, has excellent administrative and communication skills, and brings energy, positivity, and a "can-do" attitude to work daily.

The Law Office of Susan A. Katzen provides exceptional personalized legal services and peace of mind that empowers our clients to plan for and protect the two most important things in their lives: the people they love-especially those loved ones with a disability-and the assets they possess to ensure family harmony. Our entrepreneurial law firm is small enough that everyone is a critical part of the team, yet big enough to offer the security and benefits you want. Work where you know the Owner, interact daily with our clients, and help us grow the firm.

Responsibilities:
--- Answer phones, welcome clients, and set up conference rooms for meetings
--- Schedule appointments, manage calendars, and update client statuses in the firm's practice management system
--- Communicate with potential and existing clients by phone, in person, and by email
--- Assist team members when they need a hand
--- Manage paper and electronic case files
--- Receive and process daily mail
--- Copy, scan, file, and order office supplies
--- Perform other administrative tasks as needed

Qualifications:
--- Ability to work in-office Monday through Friday from 9:00 a.m. to 5:30 p.m.
--- Experience working in a law firm environment is preferred but not required
--- Strong administrative skills and customer service background
--- Detail oriented
--- Computer savvy and comfortable working with various computer programs, databases, and systems
--- Reliable, trustworthy, and drama-free
--- You don't think making coffee or getting our clients a beverage is beneath you
--- Positive, high-energy team player
--- You care about your job and want to continue your professional development
--- Spanish speaker is a plus

About Company:
We provide exceptional personalized legal services and peace of mind that empowers our clients to plan for and protect the two most important things in their lives: the people they love-especially those loved ones with a disability-and the assets they possess in order to ensure family harmony. We do good work and take great satisfaction in helping others make plans for the future and protect their loved ones. We practice exclusively in the areas of estate planning, special needs planning, trust administration, settlement planning, administration of settlement trusts, probate, and conservatorships.

Keywords: Law Office of Susan A. Katzen, Laguna Beach , Legal Administrative Assistant - Receptionist, Administration, Clerical , Newport Beach, California